Refund policy

At Iman Farouk Tableware, we are committed to delivering exceptional products and ensuring your complete satisfaction. Please take a moment to review our return and exchange policy below.

Return Policy

In accordance with our company policy, we do not issue refunds unless a product is found to be defective upon opening the package. Should you encounter a defect, we kindly ask that you notify us immediately. Please contact us via email imanfarouk.br@gmail.com or through our Instagram account, providing specific details and photographs of the issue. Our team will conduct a thorough inspection and guide you through the resolution process.

Exchange Policy

We are pleased to offer exchanges within *7 days* of receiving your order, provided that the item remains unused and is in its original condition. To initiate an exchange, please contact us within this timeframe, and our customer service team will assist you with the necessary steps.